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eBay Account Suspended? BitBrowser Tells You What To Do
Time： 2024-09-10 13:41 Click：
If your eBay account has been suspended, it will be a major disaster for you, especially when your income mainly come from online marketing. eBay has been working hard to protect its reputation, as well as its customers, so its account suspensions are on the rise.
This can occur to both newcomers and the most conscientious users if eBay rules and policies are not strictly adhered to. It’s a good idea to familiar with eBay’s policies yourself to avoid such setbacks in the first place, but its policies are changing rapidly.
Here let’s dive into what’s wrong with your account and how to fix it fast.
This can occur to both newcomers and the most conscientious users if eBay rules and policies are not strictly adhered to. It’s a good idea to familiar with eBay’s policies yourself to avoid such setbacks in the first place, but its policies are changing rapidly.
Here let’s dive into what’s wrong with your account and how to fix it fast.
The most common reasons why your eBay account has been suspended
Failing to deliver orders or late deliveries
You need to deliver your customers’ orders in a particular condition and within an estimated time frame. That’s the basic rules you should obey on eBay. If you fail, this will be a negative mark on your account and may result in a suspended eBay account.
Non-payment of eBay fees: If you have any seller fees or customer reimbursements that they have disbursed on your behalf owed to eBay , it may result in the temporary suspension of your account. You will need to make a one-off payment to reinstate your accounts.
Failing to deal with buyers’ complaints
Make sure to quickly and politely handle issues that customers raises in the Resolution Center. If they ultimately refer the problem to eBay and you are judged to be at fault, this can severely damage your performance metrics, thus lead to your account suspension.
Selling prohibited and restricted items
This might seem obvious, but new sellers may not be aware that their products are not permitted.
eBay must adhere to local restrictions in order to provide a safe and legal service. That's why several items are prohibited and cannot be sold, they include: drugs and alcohol, most live animals, dangerous, fake and inferior products and recalled items.
Sharing contact information with customers
Communicating with shoppers through the eBay message system is your only choice. If you share contact information such as phone numbers, email addresses, locations, it will be detected and your account will be subject to restriction.
Creating multiple accounts with the same identity or information
If you create multiple accounts with the same information or share information with others, this violates the policies of most e-commerce platforms, eBay is not an exception. If you use the same brand name or logo as other copyrighted sellers in your account, or otherwise infringe on others' intellectual property rights, even unintentionally, your account may be suspended.
You need to deliver your customers’ orders in a particular condition and within an estimated time frame. That’s the basic rules you should obey on eBay. If you fail, this will be a negative mark on your account and may result in a suspended eBay account.
Non-payment of eBay fees: If you have any seller fees or customer reimbursements that they have disbursed on your behalf owed to eBay , it may result in the temporary suspension of your account. You will need to make a one-off payment to reinstate your accounts.
Failing to deal with buyers’ complaints
Make sure to quickly and politely handle issues that customers raises in the Resolution Center. If they ultimately refer the problem to eBay and you are judged to be at fault, this can severely damage your performance metrics, thus lead to your account suspension.
Selling prohibited and restricted items
This might seem obvious, but new sellers may not be aware that their products are not permitted.
eBay must adhere to local restrictions in order to provide a safe and legal service. That's why several items are prohibited and cannot be sold, they include: drugs and alcohol, most live animals, dangerous, fake and inferior products and recalled items.
Sharing contact information with customers
Communicating with shoppers through the eBay message system is your only choice. If you share contact information such as phone numbers, email addresses, locations, it will be detected and your account will be subject to restriction.
Creating multiple accounts with the same identity or information
If you create multiple accounts with the same information or share information with others, this violates the policies of most e-commerce platforms, eBay is not an exception. If you use the same brand name or logo as other copyrighted sellers in your account, or otherwise infringe on others' intellectual property rights, even unintentionally, your account may be suspended.
What BitBrowser can help to solve this?
For e-commerce sellers, this situation can be completely avoided by using BitBrowser. Use BitBrowser to run multiple independent account browser profiles, each of which is regarded as an independent device, so that your accounts will not be associated with each other.
BitBrowser has the ability to simulate different profiles, making your accounts look more real and natural. Through BitBrowser, you can easily create multiple independent online stores. Each store has unique identity information and profile, effectively avoiding the risk of store being suspended.
The advantages of BitBrowser lies not only in its anti-detection ability, but also in its efficient management function. You can quickly switch different accounts through BitBrowser, perform batch operations and promotions, thus greatly improve your work efficiency. At the same time, it can also help you monitor the performance of each account in real time, allowing you to adjust strategies in time and increase revenue.
BitBrowser has the ability to simulate different profiles, making your accounts look more real and natural. Through BitBrowser, you can easily create multiple independent online stores. Each store has unique identity information and profile, effectively avoiding the risk of store being suspended.
The advantages of BitBrowser lies not only in its anti-detection ability, but also in its efficient management function. You can quickly switch different accounts through BitBrowser, perform batch operations and promotions, thus greatly improve your work efficiency. At the same time, it can also help you monitor the performance of each account in real time, allowing you to adjust strategies in time and increase revenue.
What will happen if your eBay account is suspended?
First of all, being suspended means no sales. No sales mean no money coming in. This is particularly terrible if eBay is your main source of income.
Other things may happen:
Your listing fees may not be credited or refunded.
You can’t access to your account completely.
Your other eBay accounts will be suspended too.
Your lack of income means you’ll have to pay your employees out of pocket until your account is reinstated.
Other things may happen:
Your listing fees may not be credited or refunded.
You can’t access to your account completely.
Your other eBay accounts will be suspended too.
Your lack of income means you’ll have to pay your employees out of pocket until your account is reinstated.
How to fix it quickly if your eBay account is suspended?
When your eBay account has been suspended, eBay will warn you through an email, explaining the reason for suspension and steps to take to get your accounts reinstated. eBay never suspends an account without warnings.
If you can’t resolve the issue in this way, then you may try to contact eBay. There is a possibility that eBay has made an error, or that you have fallen victim to fraud, identity theft, or cybercrime. Gather all the information you have and explain what happened and ask what you can do calmly and politely.
When your eBay account has been reinstated, think about what made your account suspended and don’t do it again. Remember to check eBay’s policies and rules regularly as sometimes they may not inform you of new changes in time.
If you can’t resolve the issue in this way, then you may try to contact eBay. There is a possibility that eBay has made an error, or that you have fallen victim to fraud, identity theft, or cybercrime. Gather all the information you have and explain what happened and ask what you can do calmly and politely.
When your eBay account has been reinstated, think about what made your account suspended and don’t do it again. Remember to check eBay’s policies and rules regularly as sometimes they may not inform you of new changes in time.
Wrapping up
When your eBay account has been suspended, there’s always a fix. Understand and abide by eBay's rules and policies, offer reasonably good customer service, and run an honest business, and your eBay account should be okay.